Privacy Policy

Effective Date: January 29, 2026

1. Introduction

THE FASHION FACTORY ("we," "us," or "our") operates the website tffcosmetic.com. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our store or make a purchase.

2. Information We Collect

We collect the following types of information:

• Personal Information: Name, email address, phone number, billing address, shipping address
• Payment Information: Payment details are processed securely through our payment provider Razorpay
• Order Information: Purchase history, product preferences
• Technical Information: IP address, browser type, device information, cookies

3. How We Use Your Information

We use your personal information to:

• Process and fulfill your orders
• Communicate with you about your orders and account
• Send promotional emails (with your consent)
• Improve our products and services
• Comply with legal obligations
• Prevent fraud and enhance security

4. Payment Processing

All payment transactions are processed through Razorpay, our secure payment gateway partner. We do not store your complete credit/debit card information on our servers. Razorpay complies with Reserve Bank of India (RBI) guidelines for processing recurring online payments and maintains PCI-DSS compliance standards.

5. Information Sharing and Disclosure

We may share your information with:

• Service Providers: Including Shopify (our e-commerce platform), Razorpay (payment processing), and shipping partners
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with any merger, sale, or acquisition

This store is hosted by Shopify Inc. Shopify provides us with the online e-commerce platform and may collect and process your personal data. For more information, please review Shopify's Privacy Policy.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

7. Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Opt-out of marketing communications
• Withdraw consent for data processing

8. Cookies

We use cookies and similar technologies to enhance your browsing experience, analyze site traffic, and personalize content. You can control cookies through your browser settings.

9. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

10. International Data Transfers

Your information may be transferred to and processed in countries other than India. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy.

11. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the effective date.

13. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us at:

THE FASHION FACTORY
Email: [Your Email Address]
Phone: [Your Phone Number]
Address: [Your Business Address]